Flowserve Corporation QRC Specialist in Suzhou, China
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
Responsibilities include, but not limited to Flowserve products maintenance solution to be provided, also including to being main contact person between customer and flowserve, also include project technical support, planning, communicating, coordinating and controlling the projects from customer complaint arises to close in order to achieve total customer satisfaction.
To make the visit to customer and maintenance solutions or develop contract for control valve, ONOFF valve and other Flowserve product.
To coordinate all internal and external issues in both technical support and commercial aspects.
To lead and manage QRC projects, service technical support and growing business.
To coordinate maintenance performance test with Flowserve engineers and customer.
To coordinate and communicate with overseas factory for project support.
To prepare project master schedule and progress reports for customer and internal.
To participate and responsible for weekly/monthly reports and related analysis reports.
To observe maintenance workflow and participate improvement opinions.
To monitor and make sure the final repair documents submitted to customer on time.
To work closely with purchasing department when needed.
To coordinate site erection, commission and start-up with flowserve and customer.
To responsible for all the related documents updated on the public folder on time.
Requirements & Qualification
Degree in Mechanical / Instrumentation with minimum 8 years of experience
Familiar with commercial terms & conditions, risk assessment, time management, planning and contract review process
It’s an advantage to have a good knowledge of valves, filed instruments, installation supervision and different industry processes.
It’s an advantage to have a good knowledge of valve material
5.Proficient in Microsoft software, tools and Oracle systems.Proficient in both written and oral English.
Good in communication, negotiation, analytical & problem solving skill.
Good team work and mentoring skill.
Travel may require on business.
Have a good knowledge of valves is preferred.
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